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How to Use MegaMeeting.com ShowMyDesktop |
Document Version 10.15.07 |
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Before your conference begins, here are some helpful hints and steps you can follow to ensure a smooth and productive meeting: |
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- If you already have the Show My Desktop drivers installed, you do not need to go through the installation process again.
- Make sure all your Participants have the equipment they will need for the meeting setup properly PRIOR to beginning. Not having to troubleshoot video or audio problems during the meeting will make the experience better for everyone involved.
- Test thoroughly beforehand!
- Make sure you have the latest versions of both your browser and of the Macromedia Flash Player.
- Clear your browser cache of old files and try to close any applications that are not crucial to your conference.
- If you are already using the 'Show My Desktop' plug-in and wish to share your desktop, please see our section below on getting the most out of the 'Show My Desktop' plug-in.
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Installing the Show My Desktop Plugin |
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 In order to share your desktop with your Participants, you will need to have the Show My Desktop plug-in installed! To simply view the presentation, this installation is not required. |
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Guests need to be given ShowMyDesktop Rights from within the User Rights section in the Host Options before they are able to see the 'Install ShowMyDesktop' option in the conference room. |
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Installing the Show My Desktop Drivers: |
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- Click the 'Install Show My Desktop' button to begin:
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- For Internet Explorer Users: Simply click 'Run' to start the application process.
- For Mozilla Firefox Users: See Below...
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- The Installation process will now continue as normal below...
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(Internet Explorer Users click 'run') |
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- Once the installation is complete, click 'Finish'.
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- To activate the Show My Desktop, you must reload the meeting by simply clicking 'Reload Meeting':
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You are now ready to share documents with others! Continue to the next section to learn how to use the Show My Desktop Plugin. |
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Uninstalling the Show My Desktop Application: |
If for any reason you need to uninstall the Show My Desktop plug-in, perform the following steps: |
- Go to the Add/Remove programs management console in the Control Panel.
- Scroll down the list of installed applications until you find the entry entitled "ShowMyDesktop"
- Select the entry and click on 'Remove'
- Reboot the system. The ShowMyDesktop application will be completely removed.
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If the installation ended prematurely, you may also use the Uninstall Tool to remove the installed components. This will remove the traces of Show My Desktop from the machine. After uninstallation the machine needs to be restarted so that all the driver entries are removed properly from the device manager. |
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Understanding the Different Versions |
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By default, ShowMyDesktop runs at a respectable 3 Frames Per Second (FPS) which can show most applications and objects. However, you can contact your Sales Representative and get more information about upgrading your version to either 7 or 10 FPS. Once you have uninstalled your old version of SMD and installed the upgraded 7/10 version, you will have to contact your sales representative to activate the following functionality: |
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In order to have this option you need to contact your Sales Representative for more information. |
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Using the Show My Desktop and Sharing Your Desktop |
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HELP! IT STILL SAYS 'INSTALL SHOWMYDESKTOP!' |
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| If you reload the meeting and it still says 'Install ShowMyDesktop' in the lower left, please attempt the following: |
1) Close the browser, Reboot your computer. Once rebooted, open a new browser and clear the cache (Tools > Internet Options > Delete Temp. Internet Files). Log back into the meeting and see if it has changed. |
2) If it does not change, uninstall the application (see below) and follow step #1 above before attempting to reinstall. |
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3) Make sure that after the application installs it allows you to press 'finish'. If it DOES NOT, then there are security measures such as firewall/AV installed on your PERSONAL computer or on the NETWORK that need to be turned off. |
4) Make sure you also have ADMIN RIGHTS on the computer you are installing to or the installation may be truncated.
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| To Activate, select 'ShowMyDesktop' from the buttons in the lower left corner of the screen (See Below) |
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 The screen below is what your PARTICIPANTS will see when you are in the Show My Desktop screen, you can still see their video windows but they are only able to see the loading screen. |
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The screen below is what YOU will see when you are in the Show My Desktop screen, you can still see their video windows but they are only able to see the loading screen. |
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Show My Desktop Options: Once you click the 'ShowMyDesktop...' Button, you can now configure your presentation options to fit your presentation. |
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1) What to Show Options: This is where the available drivers are stored. To make sure you can display your desktop to the group, make sure 'ShowMyDesktop Plugin' is selected, as seen above.
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Selected Application: Select from a list of currently active applications running. |
Entire Screen: Show the whole screen, no matter what you are running currently. |
Active Application: Show only the application you want, if you switch to another application the Screen sharing will pause until you come back to the original application. |
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2) Other Options/Presentation Panel: Here you can select what options you want your Participants to see during your screen-sharing session by checking the 3 options: Video, Audio and Chat. Uncheck these to improve performance of the presentation.
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Video Feed Selection: You can use this list to select the User you want to show in the Show My Desktop Panel instead of yourself during the presentation.
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The Presentation Panel: |
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3) Load Highlighter: If you want to draw/write over the top of your screen (like in Microsoft Powerpoint) then you can download and run our Megameeting Highlighter Tool for use in your presentation.
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Click 'Load Mega Highlighter Tool' and download the .exe to your computer: |
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4) To start sharing your screen with the group, press the Start button. To stop sharing, press the Stop button. To return to the conference and turn on your participants video windows, press the Close button.
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| Fit To Attendee: By checking this you are telling the system to stretch the presentation to fit into the viewers browser window. In other words, if the person viewing has a larger resolution than you, this will stretch it to fit their screen size. |
You are now able to show your desktop applications to anyone in your conference room. Simply open the application or document on your computer as you normally would, and the participants will see whatever is on your screen. |
Make sure you close or remove any sensitive or inappropriate material from your desktop before presenting, as those viewing will be able to see whatever is on your screen at the moment. |
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Frequently Asked Questions and Answers |
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• Why are all my attendees video windows turned off? |
In order to conserve bandwidth, only the Show My Desktop Video is left active after you click the 'start' button. This is made to ensure that your presentation is using the most bandwidth possible for the optimal performance.
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• How do I show <Application Name>? |
When you are presenting, the attendees watching will see everything that appears on your screen, just as you see it. Your computer functions the same and any application you wish to show you would simply open as you normally would. You may also select one of the other options to show only a certain application (See above section)
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• I am getting a Blue Screen Error message for Windows |
Please follow the uninstallation procedure to uninstall the plugin, as the original installation was somehow corrupt. Reboot the computer and go through the installation process again, taking special care to follow each instruction step and making sure you are in the correct screen resolution for your operating system.
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• I am having a large amount of lag, why is this? |
Most of the time this is due to a lack of available bandwidth, but other factors such as other applications or RAM can also have an impact.
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- Shut down any other applications not currently in use and pause or stop any downloads or streaming software you may have (VPN, IM programs)
- Make sure you have the correct version of Show My Desktop for the amount of bandwidth you have available.
- Try unchecking 'Video' under 'Show My Desktop Options' to not show your video
- Make sure you have the fastest possible connection to the internet and that your equipment is in top shape.
- Other factors such as time of day or number of people on the same network may have negative effects on the presentation depending on where you live.
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