Are video interviews helping or hurting job applicants?

Friday, August 2 2013

Video conferencing technology is frequently used to conduct job interviews because the hardware allows recruiters to speak with candidates from around the globe. This allows a company to widen its talent pool instead of being limited to potential employees who live in the local area.

However, a recent student suggests that digital interviews are hurting applicants. According to a report from the DeGroote School of Business at McMaster University, interviewees who participate in video conferences receive lower ratings than their in-person counterparts. Will Wiesner attributed the issue "technological barriers" that affect "applicant reactions and interviewer judgments."

These may be growing pains as video conferencing go from niche offering to standard practice in many businesses. Both interviewers and applicants may not be familiar with how to carry themselves on camera and act naturally while sitting in front of their computers so digital meetings may be difficult at first.

Ultimately, this study shows that professionals at every level need to familiarize themselves with video conferencing software to avoid potential problems. By using the communications platform with greater frequency, interviewers and candidates can ensure that digital discussions can be as fruitful as their in-person alternatives.