Business telecom managers are increasingly using Communications-as-a-Service providers for their web and video conferencing solutions, according to TMCnet's Gary Kim.
Kim says a new Forrester survey found that 25 percent of companies were using web conferencing, compared with just 18 percent who turned to hosted web conferencing solutions. In terms of video conferencing, 14 percent of companies used video conferencing - and roughly half used CaaS providers.
There is also strong interest in web and video conferencing software for the future. Many companies said that they were planning on adopting the technologies soon. Twenty-two percent of companies said they were considering a video service, while 55 percent showed interest in web conferencing solutions.
A recent AMI study found that the audio and web conferencing market grew to $1.5 billion last year, and is expected to grow to $2.7 billion by 2015. Meanwhile, a Gartner study earlier this year found that revenues from video conferencing would show extremely strong growth - rising to more than $200 million by 2015, compared with just $7 million in 2008.