Video conferencing technology improves health care in North Carolina

Thursday, August 15 2013

A health care provider in North Carolina is using video conferencing technology to enhance accessibility for patients who live in rural areas of the state. In an article for Behavioral Healthcare, Garrett Taylor, the CEO of Uplift Comprehensive Services, wrote that his organization recently implemented a communications platform and bring-your-own-device policy to improve outreach. 

The updated strategy was necessitated by financial and logistical concerns. First, Taylor estimates that it costs approximately $500 for one of his physicians to travel to visit a patient. Second, many clients live in remote areas that are only accessible by bridges and ferries. If either service is unavailable, it can be nearly impossible for a doctor to reach a patient. 

Additionally, the organization began assigning nurse practitioners to clients so physicians wouldn't have to travel. Once a nurse arrives at a patient's home, he or she uses video conferencing software on a tablet or smartphone to connect with a doctor. 

This strategy is one that other medical practices can replicate by using cutting-edge video conferencing services. The software allows medical professionals to easily communicate with patients who can't access hospitals and clinics.