Why interoperability matters for video conferencing

Monday, June 24 2013

Many businesses rely on video conferencing technology to ensure that basic communication can be handled quickly and efficiently. However, David Kaufman, a managing partner at Acquis Consulting Group, pointed out to Mother Nature Network that some company leaders are skittish about using the software because certain platforms aren't compatible.

"They're always changing the types of systems and compatibility of different computers. As the cost goes down, and the accessibility and interoperability and interconnectivity increases, that's going to increase the momentum of the companies using them," said Kaufman.

The news source goes on to explain that interoperability has become increasingly important as bring-your-own-device policies have gained momentum in recent years. Workers expect to be able to use their personal gadgets for business projects and are dissatisfied when their communication platforms don't function properly on specific electronics.

One way to enhance interoperability is to use browser-based video conferencing software. This system works on almost every network-connected device so employees can log into their meetings on any gadget. As a result, a virtual meeting can be attended by some participants who are using smartphones, others who are on tablets and speakers who are at their desks with laptops.