The next frontier in advanced communications technology is already here with us – video conferencing. Video conferencing is fast becoming a basic communications tool for a wide variety of industries, including the healthcare industry. As a tool, it has found utility in the medical research field, in the medical training and education field, and in the patient care field.
Whether you are operating in a large urban hospital or a small rural healthcare facility, investing in video conferencing solutions yield measurable benefits on the managerial, educational, and patient care sides. In this blog post, we will explore the top advantages of video conferencing that a healthcare facility or healthcare services provider accrues by video conferencing with their patients.
#1. It Saves Time and Money
Traditionally, for health services providers to render their services, or for patients to receive health services, one of the parties has had to travel to the other’s location. For the patient, this meant traveling from home or work to the doctor’s facility. In the case of the doctor, this meant leaving your office or facility to go to the patient’s location.
As you would appreciate, there is a lot of time wastage and cost implications associated with the travel. This pushed the cost of medical services higher.
When you meet with your patients via a video conference, you negate the need to take time off your schedule to travel. The same applies to the patients; they do not have to take extra time to visit your office. As such, for consultations and follow-ups that do not need extensive tests and examinations, using video conferencing solutions will suffice.
Additionally, there is no need to travel back and forth to the patient's location (for the doctor) or the healthcare facility (for the patient). This means doing away with the travel cost, which in turn reduces the overall cost of health care. As far as the advantages of video conferencing go, time and cost-savings are important.
#2. It Offers More Effective and Reliable Communication
In an industry where effective communication is not only necessary but also critical, it is of utmost importance that you communicate with your patients effectively and reliably. Emails and voice-only calls have long been the standard modes of communications between doctors and their patients. While many healthcare services providers have been able to make emails and voice calls work for a long time, it does not mean these were the most reliable and or effective means of communication.
With video conferencing, you are in a position to interact with your patients with a much more effective, reliable manner. Not only does video conferencing enable you to see the visual cues that are inherent when patients speak, but you can also interact in-person with your patients wherever they are. As such, your communications with your patients are more effective and reliable.
#3. It Helps Break Down the Geographical Barrier with Your Patients
Modern-day, browser-based video conferencing solutions are simple to use and readily accessible using a wide variety of devices from anywhere, as long as a high-quality internet connection is available. The WebRTC standards that make video conferencing using browsers possible also enable video conferencing from browsers installed on mobile devices.
The capabilities of video conferencing technology truly break down geographical barriers that have, for a long time, impeded patient access to medical services. You can interact with your patients in person and live via a video conference call, no matter where they are across the globe. As long as they have access to a reliable internet connection, you can offer consultation and diagnose your patients whether they are in the next town or on a different continent.
This is a huge benefit for patients in rural areas, where medical facilities are few and far between. By using video conferencing solutions, patients can receive high-quality medical services when needed. In fact, when patients face certain medical emergencies, video conferencing can help save lives by allowing you to offer proper diagnosis early enough for treatment to start in as timely a manner as possible.
#4. With Higher Productivity and Efficiency, You Can Help More Patients
Given that neither you nor your patients have to travel, and you can diagnose patients right from your healthcare facilities regardless of their location, you are better able to serve more patients with ease. You can schedule a consultation with patients no matter where they are located. This reduces cancellations quite considerably. Additionally, you can service far more patients given the time efficiency benefits that come with video conferencing.
The net result of using video conferencing is an increase in productivity and efficiency. Consequently, you can take care of far more patients than you normally would.
#5. It Helps You Sustain a Competitive Advantage
Being able to meet with your patients in a flexible and reliable manner is a competitive advantage that any healthcare service provider will want. Video conferencing solutions allow you to reach out to your patients no matter where they are located. They also allow you to dedicate more time to each of your patients without losing time. The technology allows you to keenly take care of your patients, something all your patients will appreciate.
#6. It Helps Improve the Quality of Services
Among the many advantages of video conferencing, allowing you to communicate in person with your patients much more frequently and more effectively is crucial. Should your patients need your help with a medical issue, you are readily available. If you have a sick patient, you can check in with them while they are resting at home. Overall, video conferencing allows you to improve the quality of services you offer quite significantly, something your patients will appreciate.
#7. It Leads to Increased Patient Retention
Health care services require a personal touch. With the worries and stress that arise from suffering and recovering from ailments, diseases, and injuries, patients need regular updates with regards to their health. Traditionally, this has meant patients going to healthcare facilities quite often for checkups and updates.
This is, however, time-consuming, expensive, and in some regards very stressful, especially where long distances are involved. You can use video conferencing solutions to reduce the need for your patients to travel long distances for checkups. This improves patient satisfaction, which in turn improves patient retention.
Moreover, when you use video conferencing with your patients, you can consult with them, no matter their location. As such, you can meet with your patients despite being located a long distance from their location. This increases patient retention, as your patients will know that should they need your help, you are just a video conference away.
The advantages of video conferencing for the healthcare field are plenty and varied. If you work in healthcare, you should consider adopting this fantastic technology. Contact MegaMeeting today for a free consultation to learn more.
MegaMeeting solves the biggest challenges of modern video conferencing. For users, it is an all-in-one platform that delivers both video conferencing and webinars in a single, simplified interface. For attendees, it is 100% browser-based, making it highly accessible; joining a meeting is instantaneous from a single click. For enterprises, it is highly customizable, with white-labeling options for a private branded solution. For developers, it is API-driven and easy to integrate.
Powered by WebRTC, Node.js, React, and GraphQL, it is a cutting-edge platform that is fun and easy to use for users and developers alike.