User Guide

Step-by-step instructions for everything MegaMeeting.

Video Tutorials
Written & illustrated Instructions
Creating a Meeting
The starting point for all activity.
Watch
Sending Invitations
Invite guests to your meetings with Email Invitations.
Watch
Join as Host
Joining your meetings with Host priveleges.
Watch
File Sharing
Upload and share files with your meetings, or specific guests.
Watch
Recording Meetings
Learn how to start/stop recording during meetings, and download/share the recordings.
Watch
Screen Sharing
See how to share a specific application window, or your entire desktop.
Watch

Login To Your Account
Owner
Admin
Host

  • Navigate to your account in your browser (e.g. "beta.megameeting.com").
  • Enter your User Name and Password and click Login.
  • If needed, you can reset your password by clicking the Forgot Password link.

MegaMeeting Login

  • When successfully logged in, you will see the main menu of your account.

MegaMeeting Manage Section

Users
Owner
Admin
Host

The Users section allows you to manage Host and Admin users of your account.

Manage Users

  • Add: add a new Host and/or Admin user to the account.
    1. Requires an available host license.
    2. Additional host licenses can be added to your subscription from the Billing section.
  • Edit: edit the selected user.
  • Delete: delete the selected user.
    1. Deleting a user deletes all associated data including meetings, recordings, API keys, and usage history.
    2. Deleted users and their data are not recoverable.

Manage Users List

Billing
Owner
Admin
Host

The Billing section allows you to view your current plan and make changes to your plan and billing preferences.

Manage Billing

  • Edit Plan: change the plan, billing frequency, number of host licenses, or cancel the subscription.
  • Edit Payment Method: update the credit card on file for future payments.

Manage Billing Options

  • Plan: change plans (Starter, Pro, Enterprise).
  • Billing: change frequency between Monthly or Annually.
  • Hosts: increase or decrease the number of host licenses.
    1. You can only remove host licenses that are not in use by an active user.
    2. If you delete an active users, you will be able to remove the host license that was occupied by that user.
    3. All accounts require a minimum of 1 host license to remain active.
  • Cancel: cancel your subscription immediately, and retain access to the end of the current billing cycle.

Manage Plan Options

  • Add/Edit Payment Method: update the credit card on file for future payments.

Manage Payment Method

API
Owner
Admin
Host

The API section allows you to generate API tokens for use with integrations.

Manage API Section

  • API Playground: discover and test the available schema and API calls.
  • API Endpoint: the endpoint for your account for all API requests.
  • API Token: use the token to authenticate API requests.
    1. Generate: create a new token.
    2. Revoke: delete the existing token (cannot be undone).

Manage API Tokens

Meetings
Owner
Admin
Host

The Meetings section allows you to view a list of your scheduled meetings.

Meetings Section

  • Create: Create a new meeting.
  • Edit: Change/Update the selected meeting.
  • Join: Join the selected meeting now.
  • Delete: Delete the selected meeting.

Meetings List

Create Meeting

The Create Meeting feature allows you to schedule a private meeting session with unique participants. You can give the meeting any name of your choosing, and set the Date and Time that the meeting will take place. You can create either a Video Conference or Webinar meeting.

  • Video Conference: 2-way video, audio, screen sharing between all participants.

Create Meeting

Verified Guests add an extra level of control and security to your meetings. You can add each participant's name, email address, set their specific meeting permissions, and generate unique access keys.

  • Click the "+" icon to add a new participant.
  • Name: This is how the user will appear to the meeting.
  • Email Address: Required for unique identification and receiving invitations.
  • Permissions:
    • Webcam: Allows the user to stream video from their webcam. Default: On.
    • Audio: Allows the user to stream audio from their microphone. Default: On.
    • Screen Sharing: Allows the user to share their screen. Default: On.
    • Chat: Allows the user to send and receive text chat messages. Default: On.
    • Moderator: Gives the user Host-level permission, which includes the ability to Record the meeting and Kick other users from the meeting. Default: Off.

Verified Guests

  • Webinar: 1-way video, audio and screen sharing from the meeting Host to attendees.

Webinar Meeting

  • Registration: require guests to register before attending the webinar.
  • Phone Audio: adds an optional conference call number for attending by phone.

Webinar Meeting

Edit Meeting

The Edit Meeting feature allows you to makes changes to an existing meeting. You can change the Meeting Name, Date/Time, and the list of participants.

  • Video Conference: add/remove Verified Guests.
  • Webinar: view registered attendees.
Edit Meeting

Join Meeting

The Join Meeting feature allows you to instantly connect to the live meeting room from here with Host priveleges.

  • The loading screen will briefly appear as you connect to the meeting.
  • Click Allow to grant access to your webcam and microphone.

Join Meeting

Delete Meeting

The Delete Meeting feature allows you to end a particular meeting and prevent further access.

  • Once deleted, the meeting and all associated access keys are erased and cannot be recovered.
  • Once deleted, the meeting's name can be reused for another meeting.
  • Note: It is highly recommended that you delete meetings that are no longer in use to prevent unintended usage on your account.

Delete Meeting

Invitations
Owner
Admin
Host

The Email Invitations feature allows you to send meeting participants a link to join the meeting.

Email Invitations

Select a meeting, and enter the email address(s) of the recipients.

Email Invitations

Meetings w/out Verification: a single link that is used by all attendees to join the meeting is sent to all participants.

Email Invitation Link

Webinar w/ Registration: the invitations features will send a link to the registration page for the webinar. Attendees who register will automatically receive additional emails with instructions to join the webinar.

Webinar Registration Invitation Link

Recordings
Owner
Admin
Host

The Recordings section allows you to view a list of past meeting recordings.

Manage Recordings

  • Download: download the recording to your computer.
  • Copy: copy the download link to share with others.
  • Delete: delete the recording (cannot be undone).

Manage Recordings

Reports
Owner
Admin
Host

The Reports section allows you retrieve account usage data by running various reports.

Manage Reports

  • Meeting Usage: historical records of meetings joined by users.

Meeting Usage

  • Select Meeting(s): search or select 1 or more meetings for which to display data.
  • Select Date Range: use the simple filters or set a custom date range. Data returned will be within the selected date range.
  • Run Report: apply the filters and display the data result.

Run Report

Files
Owner
Admin
Host

The Files section allows you upload and manage documents and files for use during meetings and sharing with meeting participants.

Manage Files

  • Upload: add files from your computer.
  • Download: save files to your computer.
  • View: preview the selected file.
  • Share: share the selected file with a meeting or user.
  • Delete: delete the selecte file.

Files List

  • Select Files to Upload: browse or drag and drop files from your computer.

File Upload

  • New Folder: optionally organize uploaded files in a new folder.

New Folder

  • Upload Files to Folder: click Upload and the files will be added.

Uploading Files

  • Share Files: files can be shared with whole meetings or specific users. When shared with a meeting, the file will appear in the Meeting Files list for that meeting and all participants will have access to the file. When shared with a specific user, the file will appear in that user's Your Files > Shared With You folder.

Uploading Files

Settings
Owner
Admin
Host

The Settings section allows you to change basic account details, login details, or branding settings depending on the user and account type.

  • Personal Settings: users with Host-level access can change their own details.
    • User Name: used to login to the account.
    • Email Address: used for various services and notices.
    • Phone Number: used for internal contact purposes.
    • Full Name: display name that appears in meetings, email invitations, etc.

Personal Settings

  • Appearance Settings: Enterprise accounts can change the colors and logos on their account.
    • Header Color: select from the available presets or enter your own hex code.
    • Background Color: select a dark or light background color.
    • Favicon: displays in the browser tab.
    • Logo: displays on the stage background, in email invitations, etc.

Appearance Settings
Appearance Changes

  • Example: branded meeting interface.

Appearance Changes

Camera
Video Conference
Host
Guest
Webinar
Host
Guest

  • Click the Camera icon to turn your webcam On or Off.
  • The camera icon will appear disabled if you lack permission or ability to stream video.

Webcam Icon
Webcam Video

Microphone
Video Conference
Host
Guest
Webinar
Host
Guest

  • Click the Microphone icon to turn your microphone On or Off.
  • The microphone icon will appear disabled if you lack permission or ability to stream audio.

Microphone Icon
Microphone Audio

Screen Sharing
Video Conference
Host
Guest
Webinar
Host
Guest

  • Click the Screen Sharing icon to open the screen selection dialog.
  • Entire Screen: share you computer's desktop and all visible application windows.
  • App Window: share one specific application window.
  • The screen sharing icon will appear disabled if you lack permission or ability to screen share.

Screen Sharing Icon
Screen Sharing Select

Chat
Video Conference
Host
Guest
Webinar
Host
Guest

  • Click the Chat icon to open the chat window.
  • Public Chat: during a video conference, public chat is available between all participants.
  • Private Chat: during a video conference, private chat is available between individual participants.
  • Host Chat: during a webinar, the host can chat with each attendees, and attendees can only chat with the host.
  • The chat icon will appear disabled if you lack permission or ability to chat.

Chat Icon
Chat Window

File Sharing
Video Conference
Host
Guest
Webinar
Host
Guest

  • Click the File Sharing icon to open the file sharing window.
  • Your Files: all files you have previously uploaded.
  • Shared With You: a folder of files that have shared with you by other users.
  • Meeting Files: files that have been shared with this meeting by you or other attendees.
  • Upload: add new file(s) from your computer.
  • Download: save a selected file to your computer.
  • View: view a selected file.
  • Share/Unshare: change the visibility of one of your files.
  • Delete: delete one of your files.
  • The File Sharing icon will appear disabled if you lack permission or ability to share files.

File Sharing Icon
File Sharing Window

  • Upload Files: browse or drag and drop files to upload.

File Upload Window

User List
Video Conference
Host
Guest
Webinar
Host
Guest

  • Click the User List icon to open the user list sidebar.
  • Attendees: lists all users currently connected to the meeting.
  • Add Attendee: add users to the meeting by sharing a link or sending an invitation.
  • The User List icon will appear disabled if you lack permission or ability to view users.

User List Icon
User List Sidebar

  • Add Attendee: copy and share a link to the meeting or send an email invitation.

Add Attendee

Live Polling
Video Conference
Host
Guest
Webinar
Host
Guest

During webinar guests can raise their hand in response to questions or for attention, and the Host can view the status of all hands.

  • Hand Raise (Host):
    1. Total number of hands raised.
    2. Percentage of guests with their hand raised.
    3. Clear Hands button will remove all hands.

Live Polling

  • Hand Raise (Guest):

Hand Raise

Recording
Video Conference
Host
Guest
Webinar
Host
Guest

  • Webinar Recording: streams are recorded automatically.
  • Video Conference Recording: start and stop recording manually from the options menu.

Start Recording

  • Stop Recording:

Stop Recording

  • Download Recording: after a recording is processed, the host is prompted to download.

Download Recording

  • Recording List: recordings for the current meeting are listed.

Meeting Recording List

Change Camera/Microphone
Video Conference
Host
Guest
Webinar
Host
Guest

  • From the options menu select Change Camera/Mic.

Change Options

  • Available devices can be selected from the dropdown menus.

Change Devices

Kick User
Video Conference
Host
Guest
Webinar
Host
Guest

  • From the options menu select Kick User.

Kick Options

  • Individual attendees can be kicked from the meeting to the exit page.

Kick Users

Help
Video Conference
Host
Guest
Webinar
Host
Guest

Live Chat support is available from meetings during US business hours.

  • Click the help icon from the meeting header.

Help Icon

  • Start the chat by entering your question, and a support rep will respond.

Help Chat

Exit
Video Conference
Host
Guest
Webinar
Host
Guest

The Exit feature allows the Host to end the meeting session and send all participants to the exit page.

  • Click the exit icon from the meeting header.

Exit Icon

  • End the meeting session, and optionally disable (delete) the meeting if no longer needed.

End Options

  • Upon exiting Host and Guests will land on the exit page.

Exit Page